Activated Carbon Manufacturer from China Since 2005

While we have reached out to BL Heycarbon multiple times and found their prices consistently reasonable, our decision-making process has been cautious due to the need for careful consideration of supplier changes. However, circumstances in 2022 necessitated a change in our approach. An issue with one of our suppliers threatened to derail our product replacement plans, forcing us into emergency negotiations with Bliss that ultimately resulted in a partnership with BL Heycarbon. To our pleasant surprise, not only were they more competitive on price than other options we had considered, but their quality control measures also proved impressive. Our additional orders require significant cooperation from suppliers like Bliss, who possess extensive knowledge of foreign trade processes and exhibit professionalism by taking every detail into account to avoid unnecessary costs for us. We extend special thanks to Bliss for her exceptional work.

We have collaborated with Bliss for 4 years and encountered only one significant issue. Despite implementing design modifications, a miscommunication in the final confirmation of the ultimate version resulted in inconsistent printing on our bags. This incident created frustration among all parties involved. Fortunately, Bliss took responsibility and we agreed to jointly share accountability for this matter. Despite occasional differences, Bliss consistently exhibits exceptional emotional management skills and willingness to accept liability for any damages incurred. These qualities instill profound confidence in her integrity and dependability. Subsequently, we improved communication channels and our cooperation gradually evolved into a more intuitive partnership.